ECRS for Health Systems

Hospital Gift Shop Automation with ECRS - Interview with Ochsner Healthcare Gift Shops [PDF]

Read how one hospital is using ECRS CATAPULT to discover the benefits of point-of-sale automation (article from ComputerTalk magazine)

ECRS solutions address the diverse business requirements and growth opportunities health systems and hospitals face today. ECRS' complete point-of-sale (POS) combines a low-profile hardware platform with feature-rich software functionality suitable for both outpatient pharmacies and retail gift shops. This flexibility allows for one, complete solution across the enterprise.

The value of ECRS solutions center around customer checkout efficiencies, prescription processing at the POS, overall ease-of-use, payroll deduct facilitation, loss prevention and security for the smallest clinic to larger health system chains. Because ECRS is aware of the complexities involved with many health system and hospital accounts, in-house consultant and project management teams are also available, if needed, to ensure a successful implementation

"Paired with the ECRS perpetual inventory system, LogicSync technology helped us take control of our OTC inventory management. We are able to keep less inventory on hand because we replenish daily and the system orders only when an item is needed."

- Wendy Williams, Systems Analyst, Cleveland Clinic

Improve customer service
Use powerful forecasting engines to create orders based on real purchase data
Easily monitor and maintain price margins
Use real-time data to plan sales and promotions
Maximize item placement and shelf space
Monitor orders from anywhere with the new web-based ECRS Gateway dashboard

Accelerated Customer Checkout

Ability to facilitate payroll deduction for employee convenience
Single scan at the POS removes prescriptions from will-call and rings up correct co-pay
Ability to ring prescriptions and OTC purchases in single transaction
Integrated electronic payment authorization (credit, debit, ebt, WIC, HSA/HRA/FSA)
Pre-loaded inventory file for high scan rate & accurate pricing
IIAS-ready for health benefit card acceptance and eligible item differentiation

Prescription Processing at the POS

Two-way integration with many pharmacy management systems
Prescription Watchdog – Scan the first item and see all will-call items displayed on the POS screen
Signature capture for HIPAA & 3rd party audits
Detailed, electronic prescription sales reporting

Loss Prevention & Security

Security profiles
Cashier reconciliation
Detailed financial reporting
Fully-integrated DVR
Dual drawer system
Two-way Rx system interfaces
Complaint software for PCI standards

Simplified System Administration & Maintenance

Integrated A/R and statement printing
Centralized OTC inventory & pricing management
Ability to research specific detail from HQ
Intuitive touchscreen POS for simplified cashier training
One-click ordering and price updates with all major wholesalers
Web-based ECRS Gateway dashboard for order monitoring at any location
Customizable training options
Web-based ticketing system for issue tracking and rapid resolution

Features and Benefits of CATAPULT

Point of Sale
Back Office
Direct Store Delivery
Unlimited Discount Routines
Inventory Control
Customizable POS Touch Screen
Automated Re-Ordering
Inventory Forecasting
Multistore Data Synchronization
Workforce Management Optimization
Supply Chain Execution/Management
Network & Data Security
Pricing/Markdown Optimization
Networking/Integration/Middleware
Payroll Deduct
AR Integration

Centralized Price Book and Promotions
Centralized Ordering & Reporting
Zone Pricing
Signature Capture
Credit / Debit / FSA / HSA / HRA / WIC / EBT
Integrated Video Surveillance
Label, Sign, & Barcode Printing
Gift Card
Cashier Security Management
Digital Promotional Billboard
Promotional Combo Pricing
Workforce Scheduling and Time & Attendance
Promotion Management
Product Lifecycle/New Product Management
Loyalty Program
Customer Relationship Management
Electronic Data Storage

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